Solutions
Three services, combined to fit your stage and needs.
Agent development
Hand repetitive, multi-step, labour-heavy work to AI agents that use tools, finish tasks and plug into the systems and processes you already run.
Demo
How an agent works
Pick a scenario and watch the agent break a task down, call tools and hand back a result.
My order has said “shipped” for three days and still hasn’t arrived. Can you check?
Intent: delivery problem. Needs the order status and the tracking trail.
order_lookup(order_id="A10293")Running…Shipped · tracking stalled for 52 hours
carrier_track(carrier="Sample Express")Running…Last scan: stuck at the transfer hub
Tracking has been stalled for more than 48 hours, which the rules send to a person. I’ll draft a reply for the customer and pass the ticket to a support specialist.
Ticket handled (illustrative)
- Category
- Delivery problem
- Priority
- High
- Reply draft
- Ready, awaiting human review
- Routed to
- Support specialist
New lead: Mr. Zhang, a sample tech company, wants a membership mini-program for their stores. Budget not given.
Goal: judge the lead, log it in the CRM, prepare the first follow-up.
company_enrich(name="Sample Tech Co.")Running…Industry: retail tech · Size: mid-sized
lead_score(fields=[need, size, budget])Running…Score 78 · budget missing, confirm first
crm_upsert(lead="Mr. Zhang")Running…Saved · owner: Sales A
The budget is missing, so I drafted a follow-up email asking about needs and budget range, and set a reminder for you tomorrow morning.
Lead followed up (illustrative)
- Score
- 78 / 100
- Next step
- Send the email, reminder at 10:00 tomorrow
- CRM
- Saved
What is the nightly hotel limit for business trips to tier-one cities?
Search the travel expense policy for the lodging standard.
kb_search(query="hotel limit tier-one city")Running…2 passages found: policy 3.2, appendix 1
The limit in tier-one cities is 800 per night (sample figure); anything above needs prior approval. Source: policy 3.2.
What if I want to expense a trip that includes family members?
That falls outside the policy, so I can’t decide it myself. I’ve sent your question to HR with the relevant clauses attached.
Answered (illustrative)
- Based on
- Travel policy 3.2, appendix 1
- Out of scope
- Family travel → HR specialist
- Citations
- 2
Please sort this week’s customer feedback by topic and write a one-page report.
Steps: read feedback → cluster by topic → pull out key points → write the report.
fetch_feedback(range="last_7_days")Running…Read 128 items
cluster_topics(items=128)Running…Grouped into 5 topics
write_report(format="one_page")Running…Draft report ready
The report is ready. Three items are strongly worded and about refunds, so I’ve flagged them for you to review before anyone replies.
Report ready (illustrative)
- Topics
- 5
- Needs a human
- 3 items
- Output
- One-page draft report
Scripted illustration, not real customer data.
Websites with AI built in
Make the site serve customers and convert, not just display information: we build AI into search, recommendations, Q&A and conversion paths to lift service efficiency.
Software with AI built in
Make core business processes faster, more accurate and less labour-intensive: we bring AI into data entry, review, decision support and cross-system orchestration, cutting repetitive work and human error.
Business systems
Three capabilities that cover the systems a business runs on, with AI built into each one from day one.
CRM
Customers, leads and follow-ups in one place; AI scores leads, summarises conversations and suggests the next step.
ERP
Purchasing, inventory and finance connected; AI flags anomalies, extracts documents and builds operating reports.
OA
Approvals, documents and collaboration in one place; AI flags approval risks, writes up meeting notes and answers policy questions.
SaaS products
Multi-tenant SaaS built from scratch, with AI as a core capability of the product.
Industry systems
Purpose-built systems for property management, insurance, finance and other industries, fitted to how they work.
Curious which work AI could take on?
Tell us where your team spends the most time and effort, and we’ll work out together whether it’s worth doing and how.